Robert Plant

Harvard Business Review

• The 360 Degree View of the Customer (Chinese, English)
  Harvard Business Review (Chinese Edition) November 2015
  Chinese: http://robertplantblog.com/wp-content/uploads/2015/11/行为技术1.pdf
  English: http://robertplantblog.com/wp-content/uploads/2015/11/The-360-Degree-View-of-the-Customer.pdf
• 3D Technologies: A Gateway to Innovative Design (Chinese, English)
  Harvard Business Review (Chinese Edition) December 2013
  Chinese: http://robertplantblog.com/wp-content/uploads/2012/10/HBRC-December-2013-Chinese-Version.pdf
  English: http://robertplantblog.com/wp-content/uploads/2012/10/HBRC-December-2013-3D-Printing-English-version.pdf
  
• Brand Intelligence = Big Data + Customer Intelligence
  Harvard Business Review (Chinese Edition) December 2012
  http://robertplantblog.com/wp-content/uploads/2013/01/HBR_China_December_2012.pdf
  
• To Create a Global Brand you need a Global App
  Harvard Business Review (Chinese Edition), September 2012
  http://robertplantblog.com/wp-content/uploads/2012/10/HBR_China_2012.pdf
  
• The Data Crisis
  Harvard Business Review (Chinese Edition), February 2010, pp28-31
  http://moya.bus.miami.edu/~rplant/papers/HBR%20China%202010.pdf
  
• The Disappearing Data Center
  Harvard Business Review, July-August 2009, p16
  http://moya.bus.miami.edu/~rplant/papers/HBR%202009.pdf